Frequently Asked Questions
Natural Chews. Simple Answers.
What are Heritage Antler Co. chews made from?
Our chews are made from naturally shed elk and moose antlers. They contain no added flavors, preservatives, or artificial ingredients.
Are your antlers naturally shed?
Yes. Our antlers come from naturally shed antlers rather than being harvested from living animals.
What is the difference between whole and split antlers?
Whole antlers are harder and offer a long-lasting chewing experience. Split antlers expose the marrow inside, making them easier to chew and more appealing to dogs.
How long does shipping take?
After your order ships, Standard delivery within Canada typically takes about 2–6 business days (remote or northern addresses can take longer). Express shipping is available at checkout for $20 CAD.
What is your return policy?
We offer a 30-day return policy for unused items in original condition.
Do you ship internationally?
We currently ship within Canada only (all provinces and territories). Standard shipping is $12 CAD on orders under $75 CAD and FREE on orders $75 CAD and over. Express is $20 CAD. We do not offer US or international shipping.
Are antler chews safe for all dogs?
Antler chews are safe for most dogs, but we recommend supervising your pet and choosing the appropriate size for their breed and chewing habits.
How long do antler chews last?
Antler chews can last weeks to months depending on your dog's size and chewing intensity. They're one of the longest-lasting natural chews available.
How should I store antler chews?
Store antler chews in a cool, dry place. No refrigeration needed. They have an indefinite shelf life when stored properly.
Our Promise to You
Every antler chew is hand-selected, naturally shed, and sourced with care. We're committed to providing your dog with the safest, longest-lasting, and most satisfying chew experience possible.
Heritage Quality Since 2020